Privacy Policy | HER Behavioral Health
Review the HER Behavioral Health website privacy policy and learn how information submitted through our website may be collected, used and protected
Protecting your information
At HER Behavioral Health, LLC, your privacy matters to us. We take reasonable steps to keep the information you share with us private, secure, and only accessible to individuals who need it for appropriate business or service-related purposes. We use information you provide to respond to your inquiry, help determine next steps for services, and communicate with you about HER Behavioral Health, LLC.
Our website contact form is intended for general inquiries only, so we ask families not to submit sensitive medical information, Social Security numbers, Medicaid identification numbers, medical records, or other highly confidential information through the website. When sensitive or protected information is needed for services, our team will provide instructions for sharing that information through an appropriate method. While we take reasonable precautions to protect information, no website, email, or internet transmission can be guaranteed to be completely secure.
Why we collect your information
We only ask for information such as your name, phone number, email address, location, or insurance provider so we can respond to your inquiry and help determine the appropriate next steps. The information you provide may help us:
- Contact you using your preferred method.
- Answer questions about HER Behavioral Health, LLC and our services.
- Determine whether services are available in your area.
- Assist with preliminary insurance and eligibility questions.
- Guide you through the intake and onboarding process if you choose to move forward.
When and with whom we share information
HER Behavioral Health, LLC does not sell or rent your personal information. We may share information only when it is reasonably necessary to provide services, operate our business, meet insurance or payment requirements, or comply with legal obligations. Depending on the situation, this may include authorized members of the HER Behavioral Health, LLC team, healthcare providers involved in care, insurance companies or Medicaid-related organizations, and trusted service providers that help us operate our business.
When appropriate, information is shared only for legitimate purposes and in accordance with applicable privacy requirements and any required permissions.
Your control over personal information
You have choices about the personal information you share with HER Behavioral Health, LLC. You may contact us to ask questions about your information, request corrections to information you previously provided, or ask that certain information be updated or deleted when permitted by law and applicable record-retention requirements.
You may also choose not to provide optional information through our website. However, some basic contact information may be necessary for us to respond to your inquiry or help you begin the service process. If you become a client, additional rights may apply to your health information under HIPAA and other applicable privacy laws, and those rights will be explained in the appropriate privacy notices provided during onboarding.